Responsible unit of Sustainable Development

The Board of Directors is the highest governance unit for sustainable development in the Company. In March 2022, the "Governance and Sustainable Development Office" (formerly known as the "Corporate Governance Group" and later renamed in June 2022) was established under the Board of Directors to promote corporate governance, develop a sustainable environment, and participate in social welfare. The head of each unit collects internal and external information on environmental, social, and corporate governance issues related to the company's operations, and conducts risk identification and evaluation; regularly reviews corporate social responsibility, corporate governance, and sustainable development issues, as well as the formulation of management policies, strategies, and goals, and their performance and progress.

The "Governance and Sustainable Development Office" has set up four functional groups, and all departments of the Company shall participate in the operation of each group according to their business and responsibilities. The main responsibilities of each group in promoting sustainability issues are as follows:
(1) Sustainable Environment: Greenhouse gas inventory, climate change information, energy saving and carbon emission reduction advocacy, etc.
(2) Social Responsibility: Stakeholder rights, social welfare, human rights management, etc.
(3) Corporate Governance: Integrity management, legal compliance, risk management, intellectual property management, etc.
(4) Information and Communication Security: Information and communication risk control, data governance, and e-business, etc.

Supervision of sustainable development by the board of directors

The Company adheres to the founding purpose of “the way of great learning consists in manifesting one's bright virtue, consists in loving the people, consists in stopping in perfect goodness”, and guards each product and service. Adhering to the pursuit of sustainable operation and profitability, incorporating corporate social responsibility, attaching importance to the rights and interests of stakeholders, emphasizing the principles of environmental, social and corporate governance and materiality, for the Company's management policy, operational activities and risk management policies or strategies, so as to achieve the goal of sustainable operations.

The "Governance and Sustainable Development Office" reports to the board of directors at least once a year on the implementation of corporate sustainable development, including
(1) In accordance with the principle of materiality, conduct environmental, social and corporate governance risk assessment projects related to the company's operations;
(2) Formulate relevant risk management policies or strategies;
(3) Implementation of sustainable management matters.

The board of directors listens to reports from the management team, supervises the company to formulate sustainable strategies and reviews specific actions, and urges the management team to make adjustments when necessary. The last two reports to the board of directors were on June 21, 2023 and November 10, 2022.

ESG Report

2022 ESG Report
2021 ESG Report

Implementation status of Sustainable Development

2022 Implementation status of the promotion of Sustainable Development
2021 Implementation status of the promotion of Sustainable Development
2020 CSR Report
2019 CSR Report
2018 CSR Report

Risk Assessment

This disclosure of information covers the sustainable development performance of the Company in its main bases from January 2022 to December 2022. The risk assessment boundary is based on the Company's overall operating activities. Conduct analysis and evaluation according to the principle of materiality, and formulate relevant management policies or strategies as follows:

Major IssuesRisk Evaluation ItemsManagement policy or strategy
EnvironmentalEnvironmental Protection Establishment of energy-saving policy: We shall make the policy of equipment retirement for issues such as energy saving, water saving and power saving.
Greenhouse gas inventory: We have voluntarily inventoried and disclosed greenhouse gas emissions and shall continue to do so annually and set specific targets for reduction.
Climate change assessment: In 2022, we have introduced the "Task Force on Climate-Related Financial Disclosures (TCFD)" framework to identify the impact of climate change risks/opportunities on the Company's operations and finances, as well as proposed countermeasures and solutions, which are publicly disclosed on the Company's website and in the Sustainability Report.
Energy Saving and Carbon Reduction The Company's energy consumption is mainly based on the purchase of power from Taiwan Power Company; the power consumption in 2022 was 647,051 kWh, a decrease of 7.18% from 697,124 kWh in 2021, and the specific targets and implementation of energy saving shall continue to be carried out:
● The stores are using energy-saving LED lighting and variable frequency air conditioning equipment.
● The stores are gradually using green building materials for renovation
● We continue to conduct energy-saving and carbon-reduction advocacy and educate our employees on the temperature standard of indoor air conditioning and on turning off the power.
SocialEmployee Rights Protection The Company complies with business and labor-related laws and regulations, and establishes relevant management policies and procedures such as " Work Rules" in accordance with the law to protect the legal rights and interests of employees. We recruit employees without discrimination on the basis of gender, religion, race or political stance, and employ people based on their qualifications through open recruitment.
Employee Compensation and Benefits The Company has established and implemented reasonable benefit measures and appropriately reflected the operational performance or results in employee compensation, which have been publicly disclosed on the Company's website and annual report.
Labor-Management Relations The Company follows the Labor Standards Act and holds regular labor-management meetings based on the election, and regularly conducts corporate governance communications to coordinate labor-management relations and labor-management cooperation matters. The Company's labor-management relations are harmonious and no labor disputes occurred in the year of 2022.
Occupational Safety The Company provides safety and health education and training in accordance with the law upon the employment of staff, and holds regular training courses on first aid and fire drills. In addition, regular health checkups and health care courses are also available for employees. We conduct fire escape drills for our employees on a regular basis to strengthen their concept of safe escape, and appoint qualified fire protection vendors and architects to perform fire equipment safety inspections and building safety inspections so as to ensure the safety of the working environment.
Continuing Education The Company organizes regular and occasional educational training, including orientation training and on-the-job training, and assigns appropriate employees to attend courses on the knowledge and skills required for the job.
Product Safety The Company follows the relevant domestic laws and regulations and international standards for products, services, marketing and labeling; at the same time, in order to ensure the quality of customer services, we have set up a customer service hotline and take the initiative to conduct customer service satisfaction surveys to establish good interaction with customers.
Supplier Management The Company sets standards for suppliers and renovators in accordance with laws and regulations on labor safety and health, environmental protection, etc., and includes them in the contracting and supply contracts, and checks from time to time whether the suppliers have performed in accordance with the regulations.
Corporate GovernanceSocial Economic and Legal Compliance Through the establishment of governance organizations and implementation of internal control mechanisms, education and training of new employees after recruitment, and quarterly advocacy of integrity standards, the Company ensures that all employees and operations do comply with relevant laws and regulations.
In addition, we continue to train our employees on the laws and regulations that may be involved in the implementation of current and future business, and strengthen the in-service staff training on laws and regulations.
Strengthening the functions of directors To keep directors up-to-date with the latest laws, regulations, systems and policies, the Company arranges for directors to attend relevant training courses each year. The Company takes out directors' liability insurance annually to protect directors from lawsuits or claims when they have performed their business with duty of care. In 2022, a functional committee other than the statutory one, the Nominating Committee, was established to select, review and nominate candidates for directors and senior managers, and to develop the organization and operation of the Board of Directors and its committees.
Stakeholder Communication The Company has set up a Stakeholder Area on its website to gain an understanding of the reasonable expectations and needs of its stakeholders through appropriate communication and to respond adequately to their concerns on important sustainable development issues.